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Client Information Directory

Charter of Rights and Responsibilities for Community Care: http://www.health.gov.au/communitycharter
Look here for information about your rights and responsibilities as a community care client. 

Local Government Information and Activities: http://www.datadiction.com.au/lincs/
Look here for information about activities and services available in your local council area of NSW, WA or the ACT. This includes information on accommodation, volunteering opportunities, health, arts and culture and much more. Browse by category or search by need.

Accessible Travel Information: http://www.ebility.com/travel/
Look here for Australian travel information for seniors and people with a disability. This includes accommodation, appropriate travel agents and travel insurance information. Please contact providers to ensure information is up to date before making reservations.
If you are looking for information on disability access in your local community telephone your local council and ask to speak with the access committee.

Health Information: http://www.healthdirect.org.au/
Look here for up to date information on health alerts, news and a 24 hour health advice line. Use the search function or click on healthInsite link to access the A-Z of information on health topics.

Services for Independent Living: http://www9.health.gov.au/ccsd/index.cfm for general information on Commonwealth Carelink or to find a specific service in your area use the search function at http://www9.health.gov.au/ccsd/usr_general/quick_find_service.cfm
Look here for information on community, aged and disability services and carer support or services to help maintain independent living.

Yellow Pages Online: http://www.yellowpages.com.au/
Look here for contact information for businesses, services and organisations.
If the directory of links page is to proceed, it should also include a short paragraph indicating other avenues to find information. This is in response to the research derived from the focus group conducted by Jodie Turner about the redesign of the website, which suggested that within the new website there should be no ‘dead ends’. That is that there should always be another option available if the particular request of the user cannot be located.  For example:

Can’t Find the Information you’re looking for?
If the information you were searching for was not included on one of these websites, don’t give up yet. Other information can be found on local notice boards, at your library (or their website), local newspapers, through local government directories or Google. If Google is not returning the information you’re looking for, try broadening your request to find key websites that you can then navigate to find your required information or conversely if your search is too broad, narrow your search with more information such as by area or organisation. Additionally friends, family and neighbours may also be a source of information.