Catholic Community Services is able to provide a range of services to individuals, families and other organisations in most locations in NSW.

The Catholic Community Services Customer Service Centre is the single point of access for all existing and new Community Services clients, referrers, external brokers, community members and staff throughout NSW seeking information on our services. We can assist you to identify your needs and the most suitable services in your region. We have information on service availability and eligibility and will support you to access our services as promptly as possible.

The Customer Service Centre manages all calls and the administrative aspects of our services from a central point, allowing Service Centre Co-ordinators to focus on providing support to their clients. Calls to the Customer Service Centre provide the caller with access to all sections of the organisation. It operates from 8am to 6pm, Monday to Friday, as well as providing urgent after hours support to clients and staff.

Our team of staff have a diverse range of skills in customer service and a level of knowledge of all aspects of our operations and provide personal and experienced customer support. All calls are answered directly by one of our experienced staff. Each team member manages our client's needs with dignity and respect.

We are assisted by industry leading technology which provides us direct access to all aspects of our operations ensuring a prompt response to all inquiries and requests. Information is stored in a secure and confidential manner.

You can speak with a staff member at the Customer Service Centre by phoning
1800 225 474.

Head Office
Catholic Community Services
Unit 3 / Level 2
20-36 Nancarrow Avenue
Meadowbank NSW 2114

Postal
PO Box 1011
MEADOWBANK NSW 2114

Telephone
For all enquiries: 1800 225 474
Facsimile
FX: 1800 049 967