To assist clients to remain living independently in the community, where otherwise would enter into premature residential care
What service does the program provide?
Case Management support, Advocacy, Social Supports, Personal Care, Domestic Assistance, Shopping Assistance, Transport, Equipment, Home Maintenance, Respite
What is the program’s assessment and review process?
Initial assessments are conducted at the start of the program, where identification is made in regards to what other areas may need assessing. All aspects of the program are reviewed every 3-6 months.
When does the program operate?
Monday-Friday 8.30-4.30pm
What partnerships does the program have?
HACC services, ADHC, Housing NSW, Mental Health, Social Workers and other welfare workers
Program Fees
Dependent on the client’s income and ability to pay.
Who can refer to the program?
Anybody can make a referral to the program, individuals, family members, professionals, as long as they have the consent of the person being referred.
How do you refer to the program?
Referrals are to be made through the Customer Service Centre on 1800 225 474
Any other information
If you are unsure whether someone is appropriate for the program, contact our staff and they will assist you.
Referral Criteria:
Who is eligible?
HACC eligible
Adult Aged
Current or history of Hoarding and/or Squalor
Who is not eligible?
People who are outside the above criteria, people who are not willing to work with support services.
Is priority access given?
No, client will be supported as they progress in the referral queue.
