History of homelessness, at risk of homelessness, currently homeless, experiencing tenancy issues.
Live within the LGA of:
City of Sydney
What is the aim of the program?
To assist clients to remain living independently in the community, where otherwise would enter into premature residential care.
What service does the program provide?
Case Management support, Advocacy, Social Support, Personal Care, Domestic Assistance, Shopping Assistance, Transport, Equipment, Home Maintenance, Respite
What is the program’s assessment and review process?
Initial assessments are conducted at the start of the program, where identification is made in regards to what other areas may need assessing. Reviews take place every 3-6 months.
Review assistance as goals are achieved and/or situations change.
When does the program operate?
Monday-Friday 8.30-4.30pm
What partnerships does the program have?
HACC services, ADHC, Housing NSW, Mental Health Services, Social Workers.
Program Fees
Dependent on the client’s income and ability to pay.
Who can refer to the program?
Anybody can make a referral to the program (self, family, community groups, health professionals, other service providers) providing that consent has been sought and given by the person being referred.
How do you refer to the program?
Contact the Customer Service Centre on 1800225474 or email
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Any other information
Referral Criteria:
Who is eligible?
HACC eligible
Adult Aged
History of homelessness, at risk of homelessness, currently homeless, experiencing tenancy issues
Who is not eligible?
People who are outside the above criteria
People who are not willing to work with support services
Is priority access given?
No. Clients will be supported as they progress in the referral queue
